INTRODUCTION
We are committed to protecting and securing your personal data that we process or have access to. These privacy policies explain our privacy practices concerning interactions with you over the internet, by phone, or during a personal visit to Plaza Cubes where surveillance cameras are installed.
Please carefully read these privacy policies and visit this page occasionally to stay informed about any changes. (These privacy policies may be modified by us at any time. A change in policies will be published on this website. All amended policies automatically take effect from the date specified in the published privacy policies.)
WEBSITES TO WHICH THESE PRIVACY POLICIES APPLY
These privacy policies apply to all our websites and domains, including all regional and country-specific websites (together also referred to as “Plaza Cubes Websites”). For user-friendliness and information-sharing purposes, the websites may contain links to third-party websites. When you access these links, you are leaving the websites. These sites or their privacy practices (which may differ from ours) are not under our control. These privacy policies do not protect any personal information you provide to unrelated third parties. You acknowledge that we do not monitor or control the information collected by such sites or the privacy practices of third parties and that we cannot be held responsible for the actions or content of such sites.
TYPES OF INFORMATION WE COLLECT AND USE
The terms “personal information” and “personal data” used in these policies refer to information about identifiable individuals that are legally protected in the country where you reside. In some countries, “personal information” or “personal data” does not include business contact information.
The websites collect information through various means and for various purposes as follows. When you sign up on the websites to receive notifications from us, to manage your account, and/or to use our self-service portal, you will be asked to provide contact information (name, address, phone number, email address, personal user ID, password). We use this information in accordance with our legitimate business interests to provide you with our services and/or to contact you regarding the services on our site that explicitly interest you.
The Plaza Cubes Websites collect technical data about your session (such as browser type, internet service provider, platform type, Internet Protocol (IP) addresses, entry/exit pages, operating system, date/time stamps). We aggregate this information for reporting on the websites, analyzing trends, diagnosing problems with our server, and managing the websites, tracking user steps, as well as using and collecting demographic data together. For more information, see “Cookies and Other Digital Markers.”
You also have the option to provide demographic information (such as type of company, company size, locations, etc.). We use this demographic information to understand your requirements and interests and to provide you with a more personalized version of our website. The information is used by Plaza Cubes to process your orders, enable participation in promotional offers (according to your marketing preferences), so that we can provide you with our services.
You may also provide us with personal data during phone calls. Such calls may be recorded for training and quality assurance purposes. You will be informed at the beginning of a call whether the conversation is being recorded. Thus, you have the option to end the call if you do not want it to be recorded.
If you visit centers where we have surveillance cameras installed, recordings of you may be made in our surveillance system.
HOW THE COLLECTED INFORMATION IS USED
Through the Plaza Cubes Websites, you can order products or services, obtain information, or subscribe to marketing and support materials. To purchase a product or service from us, we will ask you to provide certain information that will be used solely for the purpose of fulfilling the contract. You will need to provide contact information (such as name, email and delivery address) as well as financial information (such as credit card number, billing address, and expiration date). Your financial information will only be used to invoice you for the products and services you have purchased.
Your credit card information will only be used for payment processing and fraud prevention. Credit card information and other similarly sensitive personal data will not be used by Plaza Cubes for any other purpose without your express consent. After processing a payment, we do not store your credit card information unless you authorize us to store your credit card information for future purchases.
We are required by applicable law to share information with third parties. For example, we may be required to disclose information as a result of a court order, subpoena, or judicial order. In addition, we may voluntarily provide information in accordance with applicable law to assist in criminal investigations or in the event of a need for disclosure to protect our systems, our company, or the rights of third parties.
We also use your contact information in accordance with applicable law to send you information about our products and services, such as conference and meeting rooms, virtual offices, emergency offices, coworking spaces, and memberships, subject to your consent. If you do not wish to receive regular advertising announcements, you can notify us and we will update your settings accordingly (see “Your Selection and Opt-out Options” below).
ELECTRONIC COMMUNICATIONS
Once you have registered, we will send you a welcome email to verify your username and password. We will respond to your inquiries, provide the services requested by you, and manage your account. We will communicate with you via email or phone, and we will do everything in our power to accommodate your preferences.
In accordance with your marketing preferences, we will also send you information about new products, services, savings offers, promotional activities, and general information. If you do not wish to receive this information, you can opt out of receiving future emails (see “Your Selection and Opt-out Options” below).
If you wish to subscribe to our newsletter, we will use your name and email address to send you the newsletter. You can sign up for our newsletter on our registration page. You can unsubscribe from these emails at any time (see “Your Selection and Opt-out Options” below). If necessary, we will send you service-related announcements that do not serve general advertising purposes. If you do not wish to receive these, you should deactivate your account on the website.
Please note that we do not provide your email address to our business partners. However, we may send you offers on behalf of our business partners – see “Types of Information We Collect and Use” for more information. You can opt out of email offers from us by unsubscribing as described below.
INFORMATION FLOW AND INTERNATIONAL TRANSFERS
We have contracts with external service providers and suppliers to deliver the comprehensive products, services, and customer solutions described above. For this reason, we may need to share your personal data with these external providers so that we can provide the products, services, and customer solutions you have requested. In addition, we may need to share your personal data with other members of our corporate group for the purpose of data consolidation, storage, and reporting, and because of simplified customer information management, provision of comprehensive products, services, and customer solutions, and other internal purposes (including, but not limited to, transferring data from the EEA and Canada to the United States and other countries).
Personal data will only be transferred in accordance with applicable data protection laws.
COOKIES AND OTHER DIGITAL MARKERS
We automatically collect information through the use of cookies and other digital markers. Cookies and digital markers are small computer files that may be stored on your computer’s hard drive or embedded in your website and allow us to identify you and track your visit to the website. For example, when you book an office space, we use cookies during the payment process to track your order as you go through each step of the booking process. We may use third-party services to collect and process information about you through the use of cookies and other digital markers. You can disable cookies on your computer by changing the user settings or menu options in your browser. If you choose to disable cookies, you may not be able to access certain areas of the website.
CHILDREN’S PRIVACY
We are committed to protecting the privacy of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect information from children under the age of 13 and our websites are not directed at children under 13 years of age.
YOUR SELECTION AND OPT-OUT OPTIONS
Plaza Cubes offers you the opportunity to receive various information that complements our products and services. You can subscribe to certain product- and service-specific information as well as Plaza Cubes marketing information. These may include new product information, special offers, or invitations to participate in market research activities. If you no longer wish to receive our newsletters and/or advertising communications, you can opt out by following the opt-out instructions in each newsletter or in our email communications or by sending an email to duesseldorf@plaza-cubes.com.
ACCESS TO YOUR / ACCURACY OF YOUR INFORMATION AND OTHER RIGHTS
In certain jurisdictions, especially in the United Kingdom and the EEA, you have the following rights under certain circumstances: the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, and the right to withdraw consent. In some cases, there may be restrictions on these rights, for example, if fulfilling your request would mean disclosing third-party personal data or violating third-party privacy rights, or if you ask us to delete information that we are required to retain by law or have a strong legitimate interest in retaining. To exercise any of these rights, please contact duesseldorf@plaza-cubes.com. If you have concerns, you also have the right to lodge a complaint with the data protection authority responsible for your place of residence or work or the place where you suspect a breach has occurred.
PROTECTION OF YOUR DATA
We do not assume any liability or guarantee for the security of our servers, nor can we ensure that the data you transmit via the website will not be viewed by third parties. To protect the personal data entrusted to us by you, we follow generally accepted industry standards, both during transmission and after receipt. When you enter sensitive data into our registration or order forms (such as credit card information), we encrypt this data using SSL technology. In the case of processing personal information for marketing purposes or with your consent, we process data until you request us to stop processing and for a short period after the request (to allow for full implementation of your requests). We also log your request not to send you direct marketing or process your data indefinitely so that we can respect your wishes in the future. In the case of processing personal information in connection with the performance of a contract or service or as part of a competition, we retain the information for a period of 6 years (except for financial information, which we retain for 10 years) from the time of your last interaction with us. According to our regularly implemented internal policies, we retain records of telephone calls and surveillance recordings for relatively short periods.
BUSINESS ACQUISITIONS
In the event of a business acquisition such as a merger, acquisition by another company, or sale of all or part of our products or assets, your personal data is likely to be transferred.
GENERAL TERMS AND CONDITIONS
If you choose to visit our website, any access and discussion about data security are subject to these privacy policies and our General Terms and Conditions, including, but not limited to, disclaimer and dispute resolution procedures. If you have any questions about our use of your personal data, please email us at duesseldorf@plaza-cubes.com.